Refund Policy
At DroughtGrow, we are committed to providing you with high-quality drought-resistant plants and exceptional customer service. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please ensure that the plant has not been damaged in any way during transport.
Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at:
- Email: [email protected]
- Phone: (555) 123-4567
Thank you for choosing DroughtGrow for your drought-resistant plant needs!